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We enable children, young people and families to feel valued, connected and strengthened and have hope for the future

New Families Program

Mercy Community Services Family Services New Families Program participants

The New Families Program helps mothers in Brisbane provide quality care for their babies. We support young mothers by visiting them in their homes or, if needed, a young mother and her baby can be referred to the Intensive Support House where they can live for up to three months.

Program activities

The Intensive Support House is staffed twenty-four hours a day by family support workers who provide support with parenting. A caseworker, house coordinator and a health worker also work in the house and provide additional support with parenting and other areas identified by the mother and/or the Department of Communities Child Safety Services.

The New Families Program has three components:

  • antenatal support
  • postnatal support, for mothers and newborn babies
  • transitional support—preparing mother and baby for independent living, with ongoing support in the home.

Staff help mothers with parenting skills and to gain confidence in caring for their babies. They can also help young mothers overcome behaviour that puts their babies at risk, such as substance abuse, anger and domestic violence. Staff also form strong networks with relevant agencies and ensure that the mother and baby are linked with adequate supports.

More information